Vehicle types and capabilities
How capability flags map to service types, and why getting them wrong looks like a shortage of vehicles.
- Written for
- Administrators
- Reading time
- 1 min
- Last reviewed
- July 25, 2026
A capability flag is a statement that this vehicle can safely and legally carry a given service type. It is the join between the fleet and the day's demand.
| Capability | Enables | Needs |
|---|---|---|
| Ambulatory | Ambulatory trips | Any road-legal passenger vehicle in service |
| Wheelchair accessible | Wheelchair trips | Lift or ramp, securement points, adequate door height |
| Bariatric | Bariatric trips | Rated lift and securement equipment |
| Stretcher | Stretcher trips | Stretcher mount and trained crew |
The failure mode to watch for
An unflagged wheelchair van is invisible to the optimizer for wheelchair work. The symptom is a day that comes back with unassigned wheelchair trips and a yard that looks half empty — which reads as a capacity problem and is actually a data problem.
Related
Service types and vehicle matching
Trips & scheduling · 1 min · DispatchersAmbulatory, wheelchair, bariatric and stretcher — and how each one restricts the fleet.
Why a trip stayed unassigned
Trips & scheduling · 1 min · DispatchersThe reasons the optimizer leaves a trip in the backlog, and what to do about each.