Notification settings
Choosing what the platform tells you about, and where.
- Written for
- Everyone
- Reading time
- 1 min
- Last reviewed
- August 9, 2026
Notifications are configured per user under Settings. Each category can be enabled independently, so a dispatcher and a billing lead can run entirely different alert profiles from the same organization.
Categories
- Operational alerts — trips at risk, exceptions raised, vehicles out of service.
- Messages — replies from drivers.
- Scheduling — background scheduling jobs completing or failing.
- Billing — claim generation results and reconciliation exceptions.
Related
Messaging drivers
Dispatch & live operations · 1 min · DispatchersIn-platform messaging, and why it is attached to the trip rather than to the person.
Roles and permissions in detail
Account & organization · 1 min · AdministratorsHow capability-based access works, and what each role can and cannot reach.