Connectivity and event uploads

What happens out of coverage, and how to tell a quiet camera from a broken one.

Written for
Administrators
Reading time
1 min
Last reviewed
July 31, 2026

Detection runs on the unit, so events continue to be identified and recorded without a connection. Delivery of the event and its clip catches up when the vehicle is back in coverage.

A camera with no events

No events is an ambiguous signal: it can mean an uneventful week, or a unit that has stopped reporting. Check the device's last-seen time rather than inferring from the absence of events.

  • Last seen recently, no events — genuinely quiet.
  • Last seen days ago — power, mounting or connectivity. Raise it with the shop.
  • Reporting but every clip is obstructed — check for an occlusion detection, which is usually a mount knocked out of alignment.

Related

Still stuck?

Technical documentation

API references, data model, webhook payloads and integration guides — the detail behind the workflows described here. Available to signed-in Naveera customers.

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Ask your team

Support requests are raised from inside Naveera Console, where your organization and your role are already known — which means the answer can be about your configuration rather than the general case.

Settings → Support, or ask your organization’s administrator