Getting paid
Billing, claims & payers
Payers and rate tables, turning completed trips into claims, understanding why a trip is held back, and reconciling what comes in.
- Guides
- 6
- Reading
- 6 min
Payers and rate tables
1 min · BillingSetting up who pays, and what each service type is worth under their contract.
Generating claims from completed trips
1 min · BillingSelecting trips, generating per driver or per payer, and what the resulting claim contains.
Why a trip was excluded from billing
1 min · BillingThe specific gaps that hold a trip back, and how to clear each one.
Reconciling payments
1 min · BillingMatching remittances back to trips, and working the exceptions that remain.
Exports and submission
1 min · BillingGetting a generated claim to the payer through the path you already use.
Revenue reporting
1 min · BillingReading billed value, outstanding balances and payer mix.
Still stuck?
Technical documentation
API references, data model, webhook payloads and integration guides — the detail behind the workflows described here. Available to signed-in Naveera customers.
Open documentationAsk your team
Support requests are raised from inside Naveera Console, where your organization and your role are already known — which means the answer can be about your configuration rather than the general case.
Settings → Support, or ask your organization’s administrator