In the field
Drivers & the driver app
Adding drivers, what a shift looks like in the app, capturing proof of service, and how the app behaves without a signal.
- Guides
- 6
- Reading
- 6 min
Adding a driver
1 min · AdministratorsCreating the driver record, linking a login, and what must be in place before their first shift.
A shift in the driver app
1 min · DriversClock in, inspection, trip list, navigation, completion — in the order a driver meets them.
Capturing proof of service
1 min · DriversSignatures, photos and odometer readings — what is captured and why it matters later.
Working without a signal
1 min · DriversWhat the app can do offline, what it queues, and how the catch-up appears to dispatch.
When a driver can cancel a trip
1 min · DriversHow the cancellation policy is configured and what a driver sees when it blocks them.
Driver scores and ratings
1 min · AdministratorsWhat contributes to a driver's score, and the way it is intended to be used.
Still stuck?
Technical documentation
API references, data model, webhook payloads and integration guides — the detail behind the workflows described here. Available to signed-in Naveera customers.
Open documentationAsk your team
Support requests are raised from inside Naveera Console, where your organization and your role are already known — which means the answer can be about your configuration rather than the general case.
Settings → Support, or ask your organization’s administrator